Company name	DEME
Job function	Servicedesk Engineer
Location	Zwijndrecht, Belgium
Starting date	2014-02
End date	2014-06
Duration	5 month(s)

DEME or in full Dredging, Environmental & Marine Engineering.

• Service desk engineer (1st line)
• Staging of computers (laptops, desktops)
• Installation of printers, mobile phones
• AD, MS Exchange, Citrix support
• Server rights management
• User support
• Receiving and processing calls, incidents according SLA
• Creation of FTP sites
• …